We are aware of a potentially service impacting issue. Learn more
There are 2 Scheduled Network Impacting Issues. Learn more...
Power Outage - Westpac House Tower (Reported) Critical

Affecting Other - KernWi-Fi

  • 05/12/2024 19:13
  • Last Updated 05/12/2024 21:16

Dear Clients 

We are currently experinecing a Power Outage at our Main Tower of Westpac House today Thursday 5th of  December 2025.

We have contacted the building management and electricians are on route to the site. 

I will update as soon as I have more information. 

Our technicians are currently on site. 

Sorry for the inconvicence. 

Once power is restored please let us know if you are still having any issues. 

Regards

KernWi-Fi Team 

Upgradeing Tower - RAA House (Reported) High

Affecting Other - KernWi-Fi

  • 29/11/2024 05:00 - 29/11/2024 06:00
  • Last Updated 29/11/2024 05:56

Dear Valued KernWi-Fi Customer,

we are upgradeing firmware on one of our sectorials due to interference. 

Affecting Cumberland Park, Keswick, MorphettVale, Tonsley, Plympton, Kings Park and Glengowie areas. 

The expected outage is up to 30 mins while this upgrade is completed. 

KernWi-Fi customers in these areas may experience some interruptions to their service.

We thank you for your patience and understanding regarding this interruption and look forward to continuing to provide our customers with a reliable, super-fast KernWi-Fi Service.


If you experience some service difficulties after the service has been restored, please contact our Support Department (08) 7100-5432.


Regards
Kern Team