Affecting Other - KernWi-Fi

• 28/06/2025 18:30 - 28/06/2025 23:30
• Last Updated 27/06/2025 12:52

Dear Clients 

We have been informed of a power outage for our Flinders Street Tower for  Saturday 28th of June. 

Affecting Melbourne Street, Darlington, Teringie 

6.30pm - 11.30pm

Our back up batteries will be providing the power during this time and you should see any outages. 

If you have any issues after this time please contact our office on 7100 5432.

Thank you for your patience. 

Regards

KernWi-Fi Team 

Affecting Other - KernWi-Fi

• 27/06/2025 09:00
• Last Updated 27/06/2025 12:48

Dear Clients 

Currently we are experiencing connection issue with only one of our Sectorials on RAA Tower (Westpac House). 

We have move all clients across to another sectorial until the cabling can be replaced, mostly likely due to water damage. 

Due to weather conditions we are limited with available time we are allowed on the top of the building. 

Once completed we will place back after hours. 

Thank for all your patience. 

Regards

KernWi-Fi 

Affecting Server - KernWi-Fi Radius

• 10/05/2025 11:30
• Last Updated 10/05/2025 18:10

Dear KernWi-Fi Clients 

We are currently updating our KernWi-Fi radius server. 

Please use our KernHotSpot Secure Wi-Fi during this time until the upgrade has been completed. 

Sorry for the inconvenience. 

Regards

KernWi-Fi Team 

Affecting Other - KernWi-Fi

• 07/01/2025 10:41
• Last Updated 07/01/2025 10:50

Dear Valued KernWi-Fi Customer,

We have noted NBN are currently upgrading their towers to be able to support higher bandwidth and new plans. 

KernWi-Fi is not directly notified but scheduled notices are available in our portal for us to check per client site. 

Typical services will be impacted from 8.00am - 5.00pm during this time. 

We do apologise for any inconvenience caused by this unexpected interruption to service.

We thank you for your patience and understanding in regards to this interruption and we look forward to continuing to provide our customers with a reliable, super-fast KernWi-Fi Service.

KernWi-Fi Team