Affecting Other - KernWi-Fi

• 05/12/2024 19:13
• Last Updated 05/12/2024 21:16

Dear Clients 

We are currently experinecing a Power Outage at our Main Tower of Westpac House today Thursday 5th of  December 2025.

We have contacted the building management and electricians are on route to the site. 

I will update as soon as I have more information. 

Our technicians are currently on site. 

Sorry for the inconvicence. 

Once power is restored please let us know if you are still having any issues. 

Regards

KernWi-Fi Team 

Affecting Other - KernWi-Fi

• 29/11/2024 05:00 - 29/11/2024 06:00
• Last Updated 29/11/2024 05:56

Dear Valued KernWi-Fi Customer,

we are upgradeing firmware on one of our sectorials due to interference. 

Affecting Cumberland Park, Keswick, MorphettVale, Tonsley, Plympton, Kings Park and Glengowie areas. 

The expected outage is up to 30 mins while this upgrade is completed. 

KernWi-Fi customers in these areas may experience some interruptions to their service.

We thank you for your patience and understanding regarding this interruption and look forward to continuing to provide our customers with a reliable, super-fast KernWi-Fi Service.

If you experience some service difficulties after the service has been restored, please contact our Support Department (08) 7100-5432.

Regards
Kern Team

Affecting Other - KernWi-Fi / KernDC

• 18/11/2024 22:00 - 30/11/2024 02:00
• Last Updated 22/11/2024 14:01

Dear Valued KernWi-Fi Customer,

We will be upgrading cabling at our core Tower / Kern DC from Monday 18th of November 2024.

The expected outage is up to 30 mins while this upgrade is completed. 

KernWi-Fi customers in these areas may experience some interruptions to their service.

We thank you for your patience and understanding regarding this interruption and look forward to continuing to provide our customers with a reliable, super-fast KernWi-Fi Service.

If you experience some service difficulties after the service has been restored, please contact our Support Department (08) 7100-5432.

Regards
Kern Team

Affecting Other - KernWi-Fi

• 20/11/2024 00:00 - 30/11/2024 00:00
• Last Updated 22/11/2024 14:00

Flinders Sub Tower - Power Upgrade in coming weeks.. 

Affecting, Finders, North Adelaide and Flinders Tower

Due to ongoing power issues at this building, we will be installing a new battery back up service to provide power during any outages. 

There will be a small outage after the completion of works to connect the current system to the new power back up. We will notify when this will be scheduled. 

We do apologise for any inconvenience caused by this unexpected interruption to service.

We thank you for your patience and understanding in regards to this interruption and we look forward to continuing to provide our customers with a reliable, super-fast KernWi-Fi Service.

If you do experience some service difficulties after the service has been restored, 
please contact our Support Department (08) 7100-5432.


KernWi-Fi Team